Abstract

As artificial intelligence rapidly reshapes how people learn, work, communicate, and access services, communities focused on digital opportunity are being challenged to ensure AI becomes a bridge rather than another barrier. This session explores AI through the lens of digital inclusion, examining both the opportunities and risks emerging for rural, low-income, aging, and historically underserved populations. Panelists will discuss how AI is already being used to expand access to education, workforce development, healthcare navigation, accessibility tools, and community services, while also addressing concerns around bias, affordability, infrastructure demands, data center impacts, workforce disruption, and unequal access to emerging technologies. The conversation will also explore what “AI readiness” means for communities, organizations, and individuals navigating rapid technological change. Topics include the digital skills and competencies young people and adults will need in an AI-influenced economy, how organizations can support practical and equitable AI adoption, and what policies or community benefit strategies should accompany AI infrastructure investments. Grounded in real-world examples and community-centered perspectives, this session aims to help digital opportunity practitioners, educators, policymakers, and community leaders better understand how to approach AI not just as a technology issue, but as a long-term equity and economic mobility issue.