Paul Hedgecock
General Manager
Advanced Data & Network Solutions
Paul Hedgecock works at the intersection of technology, operations, and healthcare support. Over the course of his career, he has led teams in roles where responsiveness, communication, and reliability are critical—from managing an after-hours answering service that connected patients with physicians during urgent situations to leading an MSP with substantial experience serving healthcare organizations. His perspective is shaped by firsthand exposure to the systems, workflows, and communication challenges that influence both patient experience and organizational performance.
Session from the Speaker
Reducing Friction in Healthcare: Where AI Can Help Right Now
10:45 AM - 11:45 AM, June 4
Room 410
Category
Healthcare
Abstract
AI is often discussed in healthcare as a transformative force, but the most useful applications may be the least flashy. This session looks at how AI can help streamline routine work, reduce administrative drag, and improve the flow of information across healthcare settings. Rather than focusing on hype, it centers on practical adoption, workflow design, and the importance of keeping clinicians and staff at the center. The goal is to help organizations think clearly about where AI belongs and where human judgment remains essential. (These will include actual examples of what we've seen work with partners, with or without our help)